Terms & Conditions
Reservations may be made by:
Calling (814) 272-6368 or (814) 272-6363
All reservations will be acknowledged with a confirmation on a first-come, first-served basis.
You are responsible for verifying everything on your confirmation is accurate and complete, including dates of travel, options selected, and that each traveler name matches the relevant passport or government issued ID used for travel. Total Sports Travel cannot accept responsibility if we are not notified of inaccuracies within 7 days of emailing the confirmation.
Notice of cancellation must be received in writing.
Cancellations received after booking are completely non-refundable unless space can be resold. If space is resold, you receive a refund less $500 per person.
Refunds will not be given for unused travel services or other package inclusions not used by the participant. If cancellation by one of more travelers alters the room requirements of the remaining travelers, those still traveling will be required to pay a revised rate. We regret that we cannot make exceptions for personal emergencies. We request that you consider purchasing travel insurance.
A valid passport that does not expire at least 6 months prior to your date of return is required for travel. If you do not have a passport, we recommend obtaining one soon as the turnaround time may be 8-12 weeks or longer.
All tour itineraries are subject to change taking into consideration specific circumstances in the destination out of Total Sports Travel’s control.
The hotels listed on the website are intended to be used; however, hotels are not guaranteed. Total Sports Travel reserves the right to substitute other hotels than those listed on the itinerary pages. If a change becomes necessary for any reason, or hotel location changes within or outside itinerary cities, the hotel substituted will be of equivalent quality to those shown. No refunds are provided for hotel changes; full cancellation penalties, as noted above, apply.
Disability & Special Needs
Travelers should be in good overall health in order to fully appreciate their trip. If you have concerns about your ability to participate in a Total Sports Travel trip, we strongly urge you to consult your personal physician prior to your departure. Travelers should also be able to walk moderate distances at a steady pace and navigate uneven surfaces. Not all sightseeing stops/sites accommodate wheelchairs, and some locations and sightseeing activities require extensive standing, sitting, or walking - sometimes on unpaved or cobblestone streets. Total Sports Travel will not refund or cover any cost or expense incurred for any missed activities due to a participant’s inability to fully participate with the group. The Americans with Disabilities Act is only applicable within the United States, and facilities for disabled individuals are limited outside its borders. Most transportation services, including the touring motor coaches, are not equipped with wheelchair ramps.
If you have special travel or accommodation needs, you must notify us in writing as to the nature of that need. Total Sports Travel nor any of the providers of transportation, lodging or entertainment can attempt to provide special accommodations without advance notice. Passengers requiring special assistance, including without limitation those who permanently or periodically use a wheelchair, must be accompanied by someone who is fit and able to assist them, and who will be completely responsible for providing all required assistance. The right is reserved to decline to accept or retain any person as a member of this trip who, in the opinion of Total Sports Travel is unfit for travel or whose physical or mental condition may constitute a danger to themselves or to others on the trip.
Medical & Health
International rules of entry into countries are changing and it appears that the easiest way to make sure you are allowed into a country is to obtain a COVID-19 vaccination prior to your trip. We fully respect those people who do not wish to be vaccinated, however, you do run the risk of paying for a tour and not being able to travel if the country requires vaccination for entry. Your travel insurance and/or Total Sports Travel does not cover your investment if you are denied access to a country because of vaccination requirements or you are unwilling to travel.
As of right now, there are no restrictions/testing requirements when arriving in Canada.
Masks are not required at the airports or in-flight.
The Mattamy Athletic Centre does not have any restrictions or mandates currently in place, but please keep in mind that things can change.
Total Sports Travel does not employ medical personnel. Any medical attention you require while traveling with Total Sports Travel must be sought through a local medical facility, if/when available, for diagnosis. All related charges are at your expense. Total Sports Travel cannot guarantee the availability of medical facilities or for the quality of the care or services.
Total Sports Travel reserves the right to remove or quarantine any passenger who shows signs of illness, or who poses a threat to the safety and health of other passengers. Removal or quarantine of passengers for any health, safety, or behavior-related assessment is at the sole discretion of Total Sports Travel. Any costs incurred for medical assessments, diagnosis and/or any other medically-related charges are your responsibility to pay and are due at time of services. Passengers will be allowed to rejoin Total Sports Travel with confirmed medical certification from a licensed health practitioner indicating you are able to travel without causing harm or posing a safety threat to other passengers.
Final Payment is due upon acceptance of the tour package. Final payments will automatically be charged to the card on file that was used for your deposit payment.
Payment must be made by credit card. Visa, Mastercard, American Express, and Discover are accepted. Credit card charges will appear on your statement from Total Sports Travel.
Payment on any tour indicates you and all members of your travelling party have read and accepted these Terms & Conditions.
In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. For your convenience we offer travel protection plans provided by Travel Guard Insurance Services. To cover pre-existing conditions, most policies must be purchased within 14 days of making your initial deposit. Travel protection insurance prices are based on your age and the trip cost. For more information on these plans please visit: Travel Guard.
Airfare may be purchased through Total Sports Travel for travel originating from the United States. All carriers are independent operators and are not owned, managed, or operated by Total Sports Travel. Your airline ticket is a contract between you and the air carrier only, even if you purchase through Total Sports Travel. By purchasing your air services through Total Sports Travel, you waive all liability for Total Sports Travel for such air services.
If you make your own flight arrangements, Total Sports Travel is not responsible if an airline cancels, reschedules, or delays a flight for any reason. Total Sports Travel will not be responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates. We recommend that you do not purchase airline tickets with high penalty charges for changes.
If you miss your departure flight or connection, it is your responsibility to work with the airline on which you are ticketed to reach your destination. No refunds will be provided by Total Sports Travel for portions of trips missed due to canceled, rescheduled, or delayed flights after airport check-in, nor is Total Sports Travel responsible for any additional expenses you may incur prior to joining your trip if you miss your departure flight or flight connection.
Traveler agrees to be responsible for all incidental charges incurred in excess of those covered by the package. Incidental charges can include food, beverages, telephone use, internet use, parking fees, and other hotel charges. All hotels require a credit card for incidental charges at time of check-in. Hotels expect departing guests to vacate rooms by the posted check-out time and arriving guests to check-in later than the posted check-in time. Most hotels do their best to minimize inconvenience and store luggage if one chooses to arrive early or depart late.
Check-in times vary worldwide; Total Sports Travel cannot control or guarantee check-in times.
Porterage at hotels for one suitcase per person is included in the tour price and if listed under the “Included Features” in the tour program. Airport porterage is not included, unless otherwise specified in your travel documents. Be prepared to carry your own suitcase on and off airplanes and through airports. Regulations within most airports require travelers to handle their own luggage through Immigration & Customs.
Your will be limited to one (1) carry-on item and one (1) small, personal item that must fit in the overhead compartment or beneath the seat, and one (1) checked bag. There will not be a charge for for checked bags. Standard checked bag allowance is a total of 62 inches (Length + Width + Height) and must weigh 50 lbs. or less.
No responsibility is accepted by Total Sports Travel for loss of or damage to baggage or any of the traveler’s belongings throughout the duration of the tour. Travelers are strongly encouraged to not bring valuables such as jewelry and large amounts of cash. Any such valuables should not be left in baggage out of the control of the traveler.
This program is operated under the management of Total Sports Travel (TST), PO Box 2240997, Montgomery, AL 36124. TST serves only as an agent for the tour participant in regard to travel, whether by airline, motor coach, railroad or ship and assumes no liability for injury, damage, loss (including baggage and personal possessions), accident, delay, or irregularity which may be occasioned either by reason of defect in any vehicle or for any reason whatsoever, or through acts of default of any company engaged in conveying the participant or in carrying out the arrangements of the tour. TST shall not be responsible for losses or additional expenses incurred by tour participants that result from weather or mechanical related delays of aircraft or other transport modes, sickness, weather, strike, government disorder, war, acts of God, quarantine, pandemics, criminal acts, or other causes. Nor does TST assume any liability for personal injury, damage to or loss of personal possessions, or accidents and/or delays that result from negligence, default or “failure to perform” on the part of any subcontracted travel or service provider. All such losses or expenses will be borne by the tour participant as tour rates provide only for arrangements as detailed on the website. If due to weather, flight schedules or other uncontrollable factors, you are required to spend an additional night(s) you will be responsible for your own hotel, transfers, and meal costs. Baggage is entirely at owner's risk. The international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and, in some events, exclude the carrier’s liability to passengers. Where any claim or part of a claim (including those involving death or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air, sea, inland waterways, rail or road carrier, or any stay in a hotel, TSTs maximum liability is the maximum that would be payable by the carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel stay (e.g., the Warsaw Convention, the Montreal Convention for international travel by air, the EU Regulation on Air Carrier Liability for air carriers with an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation. TST reserves the right to refuse to accept or retain any person as a member of the tour at any time. TST also reserves the right to substitute comparable accommodations and transportation and to make any changes in the itinerary where deemed necessary. In the event of insufficient participation, TST reserves the right to cancel any or all parts of the tour and make appropriate refunds to the participants in accordance with applicable US Department of Transportation rules. These terms and conditions shall be governed by the law of the State of Alabama where applicable. Any disputes regarding these terms and conditions shall be resolved exclusively in the courts of the State of Alabama.